Privacy Policy

1. Introduction

zdatas (“zdatas,” “we,” “us,” or “our”) provides SQL Server and Power BI data services, including remote database administration, reporting, data integration, migration, and database architecture for on-premise and cloud hosted environments. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit zdatas.com (the “Site”), contact us, or engage us for services.

By using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the Site.

2. Information We Collect

Information you provide to us

When you submit our consultation request form or otherwise contact us, we may collect:

• Your name, email address, and phone number
• Your company name
• The service you are interested in
• Any project details, requirements, or other information you choose to include in your message

Information collected automatically

When you visit the Site, our hosting provider and related technologies may automatically collect technical information such as:

• IP address, browser type and version, device type, and operating system
• Pages viewed, referring pages, and the date and time of your visit
• General diagnostic and performance data

Information we handle when providing services

When you engage us as a client, we may be given access to your databases, servers, reports, credentials, and related systems. This is addressed separately in Section 4.

3. How We Use Information

We use the personal information collected through the Site to:

• Respond to inquiries and consultation requests
• Provide, scope, deliver, and support our services
• Communicate with you about projects, proposals, billing, and support
• Operate, maintain, secure, and improve the Site
• Detect, prevent, and respond to fraud, abuse, and security incidents
• Comply with legal obligations and enforce our agreements

We do not sell your personal information, and we do not use it for third-party advertising.

4. Client Data & Database Services

In the course of services such as remote DBA, data migration, ETL/ELT development, and Power BI implementation, zdatas may access data that belongs to you or your organization (“Client Data”), which may include personal information about your customers, employees, or other individuals.

• Your data remains yours. We act as a service provider (processor) on your behalf and process Client Data only as needed to deliver the agreed services and as you instruct.
• Limited access. We request and use only the access necessary for the engagement, and we ask that access be revoked or credentials rotated when the engagement ends.
• No secondary use. We do not sell, rent, or use Client Data for our own marketing or any purpose unrelated to your engagement.
• Confidentiality. Client Data is treated as confidential and is covered by the confidentiality terms of our service agreement.

5. Cookies & Local Storage

The Site is designed to be minimal in its use of tracking technologies. We use your browser’s local storage to remember your light or dark theme preference. This value stays on your device, is not used to identify you, and can be cleared at any time through your browser settings.

If we use cookies or analytics tools in the future, we will use them only to understand how the Site is used and to keep it secure and working properly, and we will update this Policy accordingly. Most browsers let you block or delete cookies; doing so will not prevent you from using the Site.

6. How We Share Information

We share personal information only in the following limited circumstances:

• Service providers: trusted vendors who help us operate our business, such as website hosting, email, secure file transfer, and communication tools, and who are bound to protect the information.
• Legal and safety: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of zdatas, our clients, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.
• With your consent: when you ask or authorize us to share information.

7. Data Retention

We keep personal information only as long as needed for the purposes described in this Policy, including to meet legal, accounting, and contractual requirements. Inquiry and contact information is generally retained while we communicate with you and for a reasonable period afterward. Client Data is retained only for the duration of the engagement unless otherwise agreed in writing, and is returned or securely deleted upon request or at the end of the engagement.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including access controls, encrypted connections, least-privilege access, and secure handling of credentials. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your information, we will notify you as required by applicable law and our agreements with you.

9. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Access a copy of the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Receive your information in a portable format
• Object to or restrict certain processing, and withdraw consent where processing is based on consent
• Opt out of the sale or sharing of personal information (we do not sell or share personal information for advertising)
• Not be discriminated against for exercising your rights

These rights may be provided under laws such as the EU/UK General Data Protection Regulation, the California Consumer Privacy Act, and other U.S. state privacy laws. To exercise a right, contact us using the details in Section 14. We may need to verify your identity before responding and will reply within the time required by law. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

If your information is part of Client Data held on behalf of one of our clients, please direct your request to that organization, and we will assist them as required.

10. International Data Transfers

zdatas may process information in the United States and other countries where we or our service providers operate. These locations may have data protection laws different from those in your country. Where required, we use appropriate safeguards, such as standard contractual clauses, for transfers of personal information.

11. Children’s Privacy

The Site and our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

12. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. Material changes may also be communicated through the Site or by email where appropriate. Your continued use of the Site after changes take effect means you accept the updated Policy.

14. Contact Us

If you have questions about this Privacy Policy or how zdatas handles personal information, or if you wish to exercise your privacy rights, please contact us:

• Company: zdatas
• Website: zdatas.com
• Email: info@zdatas.com
• Phone: +1 (000) 000-0000